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AQMD Launches New Online Air Quality Complaint Reporting System

June 28, 2012

Residents Can Now File Complaints Online and Track Complaint Status 

Starting today, air pollution problems can be reported to the South Coast AQMD using a new online complaint reporting tool at www.aqmd.gov. The system will also allow users to track the status of their reported complaint.

We have inspectors in the field, but we also rely on residents to help monitor air quality-related activities in their neighborhoods, said Barry R. Wallerstein, D. Env., AQMDs Executive Officer.  We hope the new online tool provides a convenient option for residents to connect with us on air quality issues in their communities.

AQMDs new online reporting system is easy to use.  Once in the system, users are prompted to enter relevant information about the problem, such as the type of problem (odor, smoke, dust, etc.), a description of the problem, and date, time and location it occurred.  There is also an option for users to attach a picture or video to the complaint.

And for the first-time, individuals filing an air quality complaint online will have the ability to track the status of the complaint through an assigned number.    

The new online complaint system adds to the many existing ways the public can report air quality problems to the AQMD.  They can also call 1-800-CUT-SMOG (1-800-288-7664) or use AQMDs iPhone, iPad and Windows Phone apps.  All three apps also allow users to attach a picture of the problem or voice record a complaint to send to AQMD via e-mail.  All complaints received are referred to an AQMD inspector for follow-up and handling. 

To access the online complaint system, visit www.aqmd.gov and click on the Report Online Air Quality Complaints banner. To download AQMDs free iPhone and iPad apps, visit the iTunes store.  Visit the Windows Phone Marketplace to download the Windows Phone app.

The online complaint system is one of a number of measures included in AQMDs 2010 Clean Communities Plan to enhance ways that the public can communicate with the AQMD on air quality issues in their community.

AQMD is the air pollution control agency for Orange County and major portions of Los Angeles, San Bernardino and Riverside counties.





This page updated: July 20, 2012
URL: http://www.aqmd.gov/news1/2012/AQMDonlinecomplaint.htm