| June 28, 2012
Residents Can Now File Complaints Online and Track Complaint Status
Starting today, air pollution problems can be reported to the South Coast
AQMD using a new online complaint reporting tool at
www.aqmd.gov. The system will also allow
users to track the status of their reported complaint.
“We have inspectors in the field, but we also rely on residents to help
monitor air quality-related activities in their neighborhoods,” said Barry
R. Wallerstein, D. Env., AQMD’s Executive Officer. “We hope the new
online tool provides a convenient option for residents to connect with us on
air quality issues in their communities.”
AQMD’s new online reporting system is easy to use. Once in the
system, users are prompted to enter relevant information about the problem,
such as the type of problem (odor, smoke, dust, etc.), a description of the
problem, and date, time and location it occurred. There is also an
option for users to attach a picture or video to the complaint.
And for the first-time, individuals filing an air quality complaint
online will have the ability to track the status of the complaint through an
assigned number.
The new online complaint system adds to the many existing ways the public
can report air quality problems to the AQMD. They can also call
1-800-CUT-SMOG (1-800-288-7664) or use AQMD’s iPhone, iPad and Windows Phone
apps. All three apps also allow users to attach a picture of the problem or
voice record a complaint to send to AQMD via e-mail. All complaints
received are referred to an AQMD inspector for follow-up and handling.
To access the online complaint system, visit
www.aqmd.gov and click on the
Report Online Air Quality Complaints banner. To download AQMD’s free
iPhone and iPad apps, visit the iTunes store. Visit the Windows Phone
Marketplace to download the Windows Phone app.
The online complaint system is one of a number of measures included in
AQMD’s 2010 Clean Communities Plan to enhance ways that the public can
communicate with the AQMD on air quality issues in their community.
AQMD is the air pollution control agency for Orange County and major
portions of Los Angeles, San Bernardino and Riverside counties.
|
