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GO ZERO Frequently Asked Questions

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Incentive Program for Zero-Emission Space and Water Heating Appliances

Index
General Questions

- What is GO ZERO?
- How is GO ZERO funded?
- Who are the administrators of the GO ZERO Pilot Incentive Program?
- What products will qualify for rebates?
- What is a heat pump?
- Am I eligible to apply for rebates?
- How do I know if my address is within the South Coast AQMD jurisdiction?
- Is there any contractor registration or enrollment for GO ZERO?
- Are there any resources for finding a contractor?
- How do I designate an installer to apply and receive the rebate?
- What will the rebate amounts be?
- Can I apply for a heat pump space heating rebate and a heat pump water heating rebate?
- How will the rebates be issued?
- How do I know if rebates are still available?
- Will there be additional funding for low income or disadvantaged communities?
- Can I use other incentives alongside GO ZERO?
- Will there be future phases of the program?
- What qualifies as existing single family, multifamily, and commercial buildings for small business?
- I need help with my GO ZERO application.
- Where can I find more information?
- How can I sign up for updates?

Questions on Single Family Rebates
- What are the rebate amounts for single family?

Questions on Multifamily Rebates
- What is the multifamily reservation system?
- When will the reservation enrollment period open for multifamily rebates?
- What are the rebate amounts for multifamily?
- Is there a cap for multifamily rebates?

Questions on Small Business Rebates
- What are the rebate amounts for small business?

Questions on Installer Training
- Where will the installer trainings held?


General Questions

What is GO ZERO?

South Coast AQMD’s GO ZERO incentive program provides single family, multifamily, and small business rebates for space and water heating, along with installer training and application assistance. 

Elements of the program include:

  • Single family, multifamily, and small business, with 75% of funding allocated to overburdened communities

  • Installer training

  • Outreach and application assistance

  • Rebates for heat pumps for space and water heating

  • Rebates for solar water heating (zero-emission only)

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How is GO ZERO funded?

The GO ZERO Incentive Program is funded from mitigation fees that were paid by space and water heating appliance manufacturers which allowed them, for a period of time, to sell appliances above applicable emission limits in South Coast AQMD’s space heating rule (Rule 1111) and water heating rule (Rule 1121).

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Who are the administrators of the GO ZERO Pilot Incentive Program?

The third-party contractors selected to administer the GO ZERO Incentive Program are listed below, and further details can be found here:

  • EGIA – Single Family Rebates
  • Willdan Energy Solutions – Multifamily and Small Business Rebates
  • The Energy Coalition – Installer Training, Application Assistance, Outreach
  • Community Connections, LLC – Outreach

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What products will qualify for rebates?

All-electric heat pumps for space heating (heat pump HVAC) and water heating (heat pump water heaters) and zero-emission solar water heating that:

  • Are ENERGY STAR® certified, unless otherwise indicated;
  • Were installed on or after September 4, 2026, and within the rolling date;
  • Are replacing gas or propane furnaces (i.e., central furnaces, wall furnaces, or floor furnaces) or gas or propane water heaters (The model number of a replaced gas or propane appliance, or a photo of the replaced gas or propane appliance if the model number is not legible, is required for the application).

Rebates are not provided for heat pumps only replacing an AC without also replacing a gas or propane furnace.

For small business rebates, the program incentivizes heat pump water heaters replacing a gas or propane water heater.

Qualified products for future phases may be revised.

Finalized permits are required. A finalized permit by the city or local jurisdiction ensures that all local requirements for the installation have been satisfied.

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What is a heat pump?

Find more information about heat pumps here.

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Am I eligible to apply for rebates?

Rebates are available for consumers in the South Coast AQMD jurisdiction (https://www.aqmd.gov/nav/about/jurisdiction) for qualified products installed within the South Coast AQMD jurisdiction.

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How do I know if my address is within the South Coast AQMD jurisdiction?

Please see the Jurisdiction Web Map that is searchable by address. 

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Is there any contractor registration or enrollment for GO ZERO?

There is no contractor registration or enrollment list for GO ZERO.

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Are there any resources for finding a contractor?

The Switch is On provides a resource for finding contractors: Hire Trusted Electrification Contractors | The Switch Is On.

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How do I designate an installer to apply and receive the rebate?

Owners or property owners can choose to designate installers, through a Release of Rebate Funds form, to receive rebates on their behalf. In such cases, rebates should be reflected in the invoices from installers to owners or property owners.

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What will the rebate amounts be?

Rebate amounts range between $500 to $4,000 depending on the type of unit (heat pump HVAC or heat pump water heater), application (single family, multifamily, small business), and location in an overburdened community. Please see the rebate application portals on the GO ZERO main page for more details. 

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Can I apply for a heat pump space heating rebate and a heat pump water heating rebate?

For the single family and multifamily rebates, each address is eligible for one rebate for heat pump space heating and one rebate for heat pump water heating. 

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How will the rebates be issued?

Rebates will be issued via approved payment methods only. For questions about your rebate, contact:

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How do I know if rebates are still available?

Announcements on rebate funding availability will be made through the South Coast AQMD’s electronic mailing list (sign up here, checkbox “GO ZERO”) and indicated on the rebate online application portals. 

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Will there be additional funding for low income or disadvantaged communities?

For this program, 75% of the rebate funding is allocated to overburdened (low income, or disadvantaged) communities with double the rebate amounts for single family homes located in overburdened communities.

Overburdened communities are identified per Senate Bill 535 (De León, Chapter 830, Statutes of 2012) (SB535). 

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Can I use other incentives alongside GO ZERO?

Application assistance will be available upon program launch to help residents determine what other incentives may also apply. Some utilities and local programs also provide incentives. Further information on other incentives can be found here. This incentive finder may also be helpful: Incentive Lookup for Customers | The Switch Is On Incentive Finder.

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Will there be future phases of the program?

There may be future phases of the program, and future phases may include different types of appliances, rebate amounts, or other changes. 

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What qualifies as existing single family, multifamily, and commercial buildings for small business?

An existing building is a building that is not a newly constructed building or a building with a major alteration which changes the occupancy classification of the building according to the most recent version of Title 24 California Building Code Part 2 Chapter 3.

A single family building is a residential structure which is designed exclusively as a dwelling for no more than four families. This includes single-family homes, duplexes, triplexes, fourplexes, individual condominiums, and manufactured or mobile homes.

A multifamily building is a residential structure which is designed exclusively as a dwelling for five or more families.

An existing commercial building for small business means an existing building as commercial real estate used for a small business.

Small business means a business which is independently owned/controlled and operated, AND meets  at least one of the following criteria:

(A)         100 employees or less,

(B)        Total gross annual receipts of $5 million or less, or

(C)        A non-profit organization exempt from federal income tax under Section 501(c)(3). 

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I need help with my GO ZERO application.

Contact The Energy Coalition at GOZEROapply@energycoalition.org for application assistance. 

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Where can I find more information?

More information can be found on our webpage here: https://www.aqmd.gov/gozero. 

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How can I sign up for updates?

Further announcements will be made to our eNewsletter distribution list, and you may sign up here (checkbox “GO ZERO”) to receive updates: https://www.aqmd.gov/sign-up. 

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Questions on Single Family Rebates
 

What are the rebate amounts for single family?

Single Family Amounts for Phase 2 (subject to change)

Heat pump to replace gas or propane HVAC systems

$500 per heat pump under 3 tons, including mini-split and window units, for general (not overburdened communities)*

$1,000 per heat pump under 3 tons, including mini-split and window units, for overburdened communities*

$1,000 per heat pump over 3 tons for general (not overburdened communities)*

$2,000 per heat pump over 3 tons for overburdened communities*

Heat pump or solar water heater (zero-emission only) to replace gas or propane water heating systems

$500 per heat pump or solar water heater for general (not overburdened communities)*

$1,000 per heat pump or solar water heater for overburdened communities*

*Per Single Family Dwelling Address

The rebate rate is subject to change based on the program effectiveness and will be announced through newsletter notice(s) and posted on the rebate webpage.

One Single Family dwelling is eligible for one rebate for heat pump HVAC and one rebate for heat pump water heating.

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Questions on Multifamily Rebates
 

What is the multifamily reservation system?

A voluntary reservation system allows multifamily property owners or installers representing property owners to submit applications during the reservation enrollment period prior to completing installation to reserve funds. A reservation can be held for six months if the applicant fulfills the requirements for holding the reservation. Please see the rebate application portal for more details. 

For Phase 2 of the program, multifamily projects must already be initiated, with a signed sales agreement or other appropriate document. 

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When will the reservation enrollment period open for multifamily rebates?

Announcements on the reservation enrollment are made through the electronic mailing list. Sign up here (checkbox “GO ZERO”).

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What are the rebate amounts for multifamily?

Multifamily HVAC Amounts for Phase 2 (subject to change)

Split or packaged rooftop/multi-position heat pump (ducted or ductless) or window heat pump to replace gas or propane systems, serving individual apartments or common areas

$500 total for up to 3 tons;

$1,000 total for over 3 tons

Packaged terminal heat pumps, single package vertical heat pump, or unitary through the wall/ceiling heat pump to replace gas or propane systems, serving individual apartments

$1,000 per heat pump that is variable capacity/inverter-driven;

$500 per heat pump that is single or two-stage compressor

Heat pump to replace gas or propane systems, serving multiple apartments

$1,000 per apartment served

Packaged Terminal Heat Pumps, Single Package Vertical Heat Pump, or unitary through the wall/ceiling heat pump to replace gas or propane systems, serving common areas

$800 per heat pump that is variable capacity/inverter-driven;

$300 per heat pump that is single or two-stage compressor

 

Multifamily Water Heating Amounts for Phase 2 (subject to change)

Heat pump or zero-emission solar water heater to replace gas or propane systems

$500 per heat pump or solar water heater

The rebate rate is subject to change based on the program effectiveness and will be announced through newsletter notice(s) and posted on the rebate webpage. 

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Is there a cap for multifamily rebates?

For multifamily rebates, the total cap for each property will be $300,000. The total cap for each property is the total of all rebates received for this property under this program, including all per heat pump rebates, per apartment rebates, and multiple rebate applications submitted during each phase of GO ZERO Incentive Program for the same property.

Phase 2 of the program will limit the number of reservations by contractor, company, or property owner. The reservation system will allow a contractor to apply for up to three properties every six months.

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Questions on Small Business Rebates
 

What are the rebate amounts for small business?

Small Business Amount (subject to change)

Heat pump to replace gas or propane water heating systems

$4,000 per heat pump

The rebate rate is subject to change based on the program effectiveness and will be announced through newsletter notice(s) and posted on the rebate webpage.

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Questions on Installer Training
 

Where will the installer trainings held?

Installer trainings are regularly held in-person and online in locations around the South Coast AQMD, including at South Coast AQMD headquarters in Diamond Bar, CA. Find the next installer training session here.

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Contact Information

Single Family Rebates:
EGIA at (866) 273-5280 or GOZEROsinglefamily@egia.org

Multifamily Rebates: 
Willdan Energy Solutions at (844) 437-0481 or GOZEROmultifamily@willdan.com

Small Business Rebates: 
Willdan Energy Solutions at (844) 437-0481 or GOZEROsmallbusiness@willdan.com

Installer Training:
The Energy Coalition at GOZEROtraining@energycoalition.org for training sessions, workshop RSVPs, and educational resources

Application Assistance:
The Energy Coalition at (213) 797-5970 or GOZEROapply@energycoalition.org for help with applications, eligibility questions, and document submissions

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